Subscription FAQs
Everything you need to know about the product and billing.
ForexHero is an automated forex trading software that offers users the ability to configure trading logic into "bots" via a user-friendly interface. ForexHero will trade on the user's behalf automatically based on the entry and exit conditions set up by the user.
No, you do not need to. ForexHero is a pure Software-as-a-Service trading bot solution that executes trades via a connection to your broker. All funds are held safely by the respective brokers that you have accounts with.
ForexHero removes the laborious task of learning programming in order for you to embark into the world of automated algorithmic trading. Our user interface is designed for the newly initiated and all components are laid out logically. In fact, a user can quickly setup an automated trading bot in a minute!
Absolutely! Many users are using ForexHero to inform them when is the best time to enter or exit a position. All you need to do is to setup the bot to trade on our Paper Exchange. The bot will inform you whenever a trade signal is generated. Notification methods include emails, app notifications and SMS (for Professional plan users). Read here for more details.
Yes, ForexHero offers our passion-backed customer support called the White Glove Service. Our White Glove Service offers Premium and Professional subscribers access to our handholding process. We understand that sometimes a new user does not know what or how to configure a bot. Through our White Glove Service, we will engage with the subscriber to understand more about his/her trading objective and risk profile before creating a bot for him/her. For new subscribers, please email us at [email protected] to engage our White Glove Service.
You will need to subscribe to our Premium or Professional plan.
Yes, you can. The beauty of renting a bot from the Marketplace is that the bot's settings are configured by experienced traders saving you endless hours of trial-and-error on what settings work best for the bot's intended strategy.
The amount depends on you. We do not dictate how much capital is needed. You can go from as small as ten dollars to whatever capital you are willing to trade with. It depends on your risk profile and investment or trading objectives. ForexHero is not an investment product. We are a Software-as-a-Service platform that provides easy to use automated forex trading bots for traders.
No, you do not need a server or subscribe to a hosting company to run ForexHero. ForexHero is a cloud-based Software-As-A-Service platform. There are tremendous resource requirements to run an automated trading system. ForexHero does the heavy lifting for you by removing the cost and hassle to run an automated trading software.
Yes, ForexHero has a Bots Marketplace that offers several bots for our users to quickly get started. Just select a bot from the marketplace and setup the bot to trade on your favorite forex asset. That is it! You can also check out our latest award winning Market Neutral Bot. Read the details >>
ForexHero is designed to be extremely easy to use for new to advanced traders. Our technology has served real traders since early 2021 and is very robust. ForexHero's technology has performed more than a million backtests over the last few years. We continuously invest in R&D to deliver cutting edge technologies and features for our users.
No. We believe that users deserve to keep all the profits made as the assets belong to them. More importantly, they bear all the risks. ForexHero only charges a fixed monthly fee for being a software solution provider.
Yes, ForexHero offers a very powerful backtesting engine that generates results on your configured strategies within seconds. There is no cost to use our backtesting feature and our users can generate backtests as many times as needed.
Yes, ForexHero offers a very intuitive way to integrate trading signals generated from TradingView. A user can setup a signal to buy a forex and another for selling.
Yes, you can definitely allocate a percentage of your capital to a bot. Each bot will not use more than your allocated capital.
Yes, you can either configure a new bot yourself with your own strategy or rent any bot from our Bots Marketplace. All bots on the Marketplace are already pre-configured.
Yes, you can submit your bot to our Marketplace if it meets the listing criteria. After your bot is approved for listing, you can start to earn additional income whenever a user rents your bot. Please view details on leasing your bots in our User Guide >>
Please refer to our latest list of supported brokers.